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Emergency Info

If you should ever have a concern with your treatment, we want you to let us know immediately. While serious orthodontic emergencies do not happen often, they do occur. Susan Baloul, DMD, MS, DScD, is a dual-trained specialist in orthodontics and periodontics at Elegant Orthodontics. Dr. Baloul offers emergency information to address some of the more common issues that may arise while wearing orthodontics to patients living in Boston, Brookline, Norwood, Framingham and other nearby cities in MA.

Chipped Tooth

If you break or chip a tooth, place gauze on it to stop any bleeding, and an ice pack for swelling. Keep the broken pieces of tooth if possible and bring them when you come to our office.

Broken Wires

If the wire on your braces breaks or becomes unhinged and pokes into your gums, place some of the orthodontic wax we provide you around the wire to minimize any irritation to the area. Avoid cutting the wire because it can cause further injury or damage to the rest of your orthodontics. Broken or damaged appliances can cause delays and complications in your treatment. It is best to get them fixed as soon as they become a problem, to avoid further complications.

Knocked Out Adult Tooth

When a tooth is knocked out, try to gently put it back in place without any force. If it doesn’t stay, place it in a glass of milk or salt water. It is important we see you immediately, so come directly to our offices or call if it is after hours. There is a possibility of saving the tooth if we treat you within an hour of the injury. Even if a tooth is only knocked loose, it also requires immediate attention.

Stuck Food Particles Between Your Teeth

It is easy to get food particles stuck between your teeth when wearing braces. If this happens and you are unable to remove it, a water flosser may help. Call us if you need help getting it out. Under no circumstances should you use a sharp object that can injure your teeth or gums.

Lost Filling

When fillings fall out, a denture adhesive may be applied to the area until your dentist can see you. Avoid foods that require chewing.

Loose Crown

With loose crowns, reattach the crown with a denture adhesive until you can see your dentist or endodontist. If there is any sensitivity, a topical anesthetic may relieve any discomfort.

If you are ever experiencing severe pain or have an issue you cannot correct yourself, contact us to schedule a time for one of our professionals to look at your mouth and correct the problem. Many problems can be handled at home until you are able to come to the office. It is important to know these solutions are only temporary. You will need to schedule a visit to the office as soon as possible.


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"Dr. Baloul is an excellent orthodontist. She takes her time with each patient and makes sure they have the best treatment possible."
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"Getting orthodontic care at the office of Dr. Baloul continues to be an amazing experience! The staff is wonderful, welcoming, and professional and the office…"
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